Checkout was tedious due to only one functioning elevator, but the room had everything I needed. The front desk staff was less than welcoming, and the overall cleanliness left something to be desired with crumbs on the floor and an unclean bathroom. The noises from drunk guests in the hallway throughout the night were disturbing and made for a poor sleeping environment. The property's location, however, is excellent with plenty of shopping and dining options nearby.

Recommend for a fleeting moment

Comfortable room, friendly staff, with a short walk to convenient shopping options like Target for groceries.

Nothing.

The kitchenette was really handy for cooking. The room could use better cleaning. it felt a bit neglected.

Should you try it? Yes or No

The staff was friendly and welcoming which made me feel right at home. The room was spacious and clean featuring a kitchenette that added convenience for my stay.

Unfortunately, the cleanliness of certain areas was lacking and I noticed some maintenance issues which detracted from the experience.

avoid this hotel—it lacks cleanliness and service but has a microwave

Terrible experience with unfriendly staff.

Bugs, bugs everywhere

So, this was my second visit, and not the best! Got stuck on the second floor and found a cockroach on me. I had to move to the third floor. The room on that floor was clean, thankfully! Plus, they offer coffee and snacks in the lobby. And a tip, check for bugs before getting comfy, just saying.

Had a fun trip with friends, exploring the Hollywood Walk of Fame and catching a game at the LA Lakers stadium. This place served as a great base for us. Rooms were clean and had everything we needed, including a kitchenette. Location was perfect for all our activities.

However, we had some issues with slow service at check-in, which could be improved for future guests.

I loved the pet-friendly vibe! 🐾 But the hallways were dirty and smelled awful. Could use some serious cleaning and attention to detail.

Loved the cozy vibe and convenient location. Enjoyed the kitchenette and access to laundry! Felt taken care of during my stay.

Awesome place with free Wi-Fi, comfortable kitchenette, and 24-hour reception. I remember the staff helping me with early check-in on my first stay, which was fantastic! Highly recommend it for anyone visiting. I'm coming back for a business trip!

Great fit for a hurried visit in Burbank with exceptional value. Our room had kitchen space, which made managing our gear a breeze. Just make sure to ask about any available utensils if you need them.

The location is super convenient, just minutes from Burbank Airport. The kitchenette in my room made quick meals easy, really added a homely vibe. Having laundry facilities on-site was a huge plus, nice not to worry about dirty clothes. The room itself was spacious, felt comfortable during my stay. However, the furnishings seemed a bit outdated, and a few kitchen essentials weren't provided until I requested them, which took a bit of time. The front desk staff could use some improvement in attentiveness. I waited longer than expected during check-in, seemed like they were distracted. Breakfast options were quite limited, mostly just coffee and packaged muffins, left me wanting more. Staff training appears necessary to enhance service. Worth considering for location and the basic amenities, but don't expect top-notch service or dining.

The room had a cozy ambiance that made me feel right at home.

The check-in process was frustratingly slow due to untrained staff.

I enjoyed the spacious room, which was exceptionally clean and well-kept, making it comfortable for my stay. The easy access to the elevator and nearby amenities made my visit incredibly convenient.

Better staff training for improved customer service.

The spacious room offered pleasant accessibility, perfect for seniors like me who appreciate comfort! The kitchenette added a homely touch, akin to living in a cozy little nest during my stay.

Improve staff training for better service experiences.